The Mark Grand Hotel | Hotel in Saitama, Japan

| 8.7 (903 Reviews) |  12 Bathrooms  39 Guests
Shintoshin Hotel | The Mark Grand Hotel

Hotel with Restaurant, Kitchen and Private Pool

The Mark Grand Hotel is a city hotel located a 10-minute walk from Saitama-Shintoshin Station, which is one stop away from Omiya Station, a 20-minute train ride from Ikebukuro Station, and a 30-minute train ride from Ueno Station. It is ideal for tourists from abroad and offers very convenient access to popular tourist destinations in Tokyo and the Saitama area. Free Wi-Fi is available in all rooms. Free private parking is available for guests staying on the ground floor. All rooms offer city views, have carpeted floors, and are decorated in earth tones. The air-conditioned rooms are equipped with an electric kettle, a refrigerator, and a flat-screen TV. The private bathroom comes with a bathtub, shower, washlet toilet, and free toiletries. Free luggage storage is available at the 24-hour front desk. During their stay, guests can use the gym, hot springs, saunas, and swimming pools of the "Central Wellness Club" within the hotel for an additional fee. Hikawa Shrine is a 20-minute drive from the hotel, and Saitama Stadium, a football stadium, is a 25-minute car ride away. Haneda Airport can be reached in 80 minutes by train

The Mark Grand Hotel is located in Saitama.

This 144 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Toiletries, Guest Services, and several others. This is a 3 star rated property and has over 903 reviews with the average score of 8.7 . Coming to Saitama and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 144 Bedrooms Hotel if you want to learn more about this Casai place in Saitama. These details are authentic, as they are provided by our partner, booking.com.

This The Mark Grand Hotel in Saitama is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Mark Grand Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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3-2 Shintoshin, Chuoku, Saitamashi, Saitama, Saitama, 330-0081, Japan

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Private Pool
Accessibility
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Bar
  • Kids' meals
  • Restaurant
  • Coffee house on site
Parking
  • Accessible parking
  • Parking garage
  • Parking on site
  • Parking
Accessibility
  • Wheelchair accessible
  • Lowered sink
  • Bathroom emergency cord
  • Toilet with grab rails
Activities
  • Sauna
  • Indoor pool
  • Hot tub/Jacuzzi
  • Indoor pool (year-round)
  • Fitness center
  • Fitness
General
  • Smoke-free property
  • Heating
  • Designated smoking area
  • Facilities for disabled guests
  • Safe
  • Elevator
  • Air conditioning
  • Convenience store on site
  • Non-smoking rooms
  • Soundproof rooms
Guest Services
  • Fax/Photocopying
  • Baggage storage
  • 24-hour front desk
  • Laundry
  • Suit press
  • Dry cleaning
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Ironing service
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Security/Safety
  • Key card access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • First aid kits available
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • All plates, cutlery, glasses, and other tableware sanitized
Spa
  • Swimming pool
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.76
Location:
8.6
Staff:
8.88
Facilities:
8.56
Comfort:
8.92
Cleanliness:
8.84
Sep 28, 2025 07:00:00 AM
Review Score:   10
Japan
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: No faults, everything was good. Clean, good room size, bed comfortable. We checked in late and left early so didn’t use the facilities. Drip coffee in the room is a nice touch. Location is good, quiet and near Cocoon city
Negative: Nothing
Summary: Good one night stay
See All Reviews

Room Arrangement

Room Info Facilities
Grand King Room - Non-Smoking
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Grand King Room - Non-Smoking

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Body soap, Bathtub or shower, Bidet, Private bathroom, Free toiletries, Shower, Hairdryer, Bathtub, Toothbrush, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Safe, Carpeted, Air conditioning, Hypoallergenic, Lockers, Heating, Smoke Alarm

Media & Technology

Streaming service (like Netflix), Flat-screen TV, Telephone, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Feather pillow, Pajamas, Hypoallergenic pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Mark Twin Room - Non Smoking
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Body soap, Bathtub or shower, Bidet, Private bathroom, Free toiletries, Shower, Hairdryer, Toothbrush, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Safe, Carpeted, Air conditioning, Hypoallergenic, Lockers, Heating, Smoke Alarm

Media & Technology

Streaming service (like Netflix), Flat-screen TV, Telephone, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Feather pillow, Pajamas, Hypoallergenic pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Grand Superior Twin Room - Non-Smoking
Room Type: Twin
Room Size: 39 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
Grand Superior Twin Room - Non-Smoking

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Body soap, Bathtub or shower, Bidet, Private bathroom, Free toiletries, Shower, Hairdryer, Bathtub, Toothbrush, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Safe, Carpeted, Air conditioning, Hypoallergenic, Lockers, Heating, Smoke Alarm

Media & Technology

Streaming service (like Netflix), Flat-screen TV, Telephone, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Feather pillow, Pajamas, Hypoallergenic pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Corner Suite Twin Room - Non-Smoking
Room Type: Twin
Room Size: 43 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
Corner Suite Twin Room - Non-Smoking

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Body soap, Bathtub or shower, Bidet, Private bathroom, Free toiletries, Shower, Hairdryer, Bathtub, Toothbrush, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Safe, Carpeted, Air conditioning, Hypoallergenic, Lockers, Heating, Smoke Alarm

Media & Technology

Streaming service (like Netflix), Flat-screen TV, Telephone, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Feather pillow, Pajamas, Hypoallergenic pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Grand Hollywood Twin Room - Non-Smoking
Room Type: Twin
Room Size: 38 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
Grand Hollywood Twin Room - Non-Smoking

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Body soap, Bathtub or shower, Bidet, Private bathroom, Free toiletries, Shower, Hairdryer, Bathtub, Toothbrush, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Safe, Carpeted, Air conditioning, Hypoallergenic, Lockers, Heating, Smoke Alarm

Media & Technology

Streaming service (like Netflix), Flat-screen TV, Telephone, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Feather pillow, Pajamas, Hypoallergenic pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Grand Twin Room - Non-Smoking
Room Type: Twin
Room Size: 35 m2
2 Twin bed(s) Bed
Grand Twin Room - Non-Smoking

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Body soap, Bathtub or shower, Bidet, Private bathroom, Free toiletries, Shower, Hairdryer, Bathtub, Toothbrush, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Safe, Carpeted, Air conditioning, Hypoallergenic, Lockers, Heating, Smoke Alarm

Media & Technology

Streaming service (like Netflix), Flat-screen TV, Telephone, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Feather pillow, Pajamas, Hypoallergenic pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Standard Single Room(15:00 check in 10:00 check out)
Room Type: Single
Room Size: 19 m2
1 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathtub or shower, Bidet, Private bathroom, Free toiletries, Shower, Hairdryer, Bathtub, Toothbrush, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Suit press, Safe, Carpeted, Air conditioning, Hypoallergenic, Heating, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Pajamas, Feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Standard Double Room(15:00 check in 10:00 check out)
Room Type: Double
Room Size: 19 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathtub or shower, Bidet, Private bathroom, Free toiletries, Shower, Hairdryer, Bathtub, Toothbrush, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Suit press, Safe, Carpeted, Air conditioning, Hypoallergenic, Heating, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Pajamas, Feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Economy Twin Room(15:00 check in 10:00 check out)
Room Type: Twin
Room Size: 22 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathtub or shower, Bidet, Private bathroom, Free toiletries, Shower, Hairdryer, Bathtub, Toothbrush, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Suit press, Safe, Carpeted, Air conditioning, Hypoallergenic, Heating, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Pajamas, Feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Standard Twin Room(15:00 check in 10:00 check out)
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathtub or shower, Bidet, Private bathroom, Free toiletries, Shower, Hairdryer, Bathtub, Toothbrush, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Suit press, Safe, Carpeted, Air conditioning, Hypoallergenic, Heating, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Pajamas, Feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Superior Twin Room(15:00 check in 10:00 check out)
Room Type: Twin
Room Size: 27 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathtub or shower, Bidet, Private bathroom, Free toiletries, Shower, Hairdryer, Bathtub, Toothbrush, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Suit press, Safe, Carpeted, Air conditioning, Hypoallergenic, Heating, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Pajamas, Feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Japanese-Style Room(15:00 check in 10:00 check out)
Room Type: Family
Room Size: 44 m2
4 Futon bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathtub or shower, Bidet, Private bathroom, Free toiletries, Shower, Hairdryer, Bathtub, Toothbrush, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Suit press, Safe, Carpeted, Air conditioning, Hypoallergenic, Heating, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

View

City view, Quiet street view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Pajamas, Feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this The Mark Grand Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Mark Grand Hotel?

Check-in time for The Mark Grand Hotel starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Mark Grand Hotel have a swimming pool?

Yes, this The Mark Grand Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Mark Grand Hotel?

Best-rates for the The Mark Grand Hotel starts from $59 per night with includes Designated Smoking Area, Security/Safety, Business Services, Wellness Facilities, Toiletries, Guest Services, Air Conditioner, Bar, Entertainment, Child Friendly, Hot Tub, Restaurant, Kitchen, Wheelchair Accessible, Private Pool, Accessibility, Fireplace/Heating, Internet, Laundry, Parking, Pool with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Mark Grand Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Mark Grand Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Mark Grand Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Mark Grand Hotel?

Based on the information reported by the owner or manager, the The Mark Grand Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Mark Grand Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Mark Grand Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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